Vertu Hyundai Banbury

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4.7/5 rating

Outstanding

- Based on 49 verified purchases in the last 3 months

Vertu Hyundai Banbury Verified Purchases

94
Overall
Satisfaction
97
Would
Recommend
1,478
Total
Purchases

Total Active Purchases:

1478

(Verified: 1478)

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My experience at Vertu Hyundai Banbury

I had a great experience at Vertu Hyundai Banbury because used i10 was found as alternative as it is no longer being manufactured. Pleased with this vehicle. Lewis Short at Banbury was helpful and friendly. Also Manager when chasing up a service date that was needed for vehicle, as awaited call back. Would prefer hard copies of all documents to be signed but appreciate everything is online.

Mrs Morgan
29/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello Mrs Morgan,

Thank you so much for taking the time to share your positive experience with us! We're glad to hear that Lewis Short at Banbury was helpful and friendly, and that we could find a suitable alternative vehicle for you.

Kind regards, Liza

29/10/26
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My experience at Vertu Hyundai Banbury

I was happy with the service at Vertu Hyundai Banbury because everything was done very professionally there was no unnecessary pressure to buy everything was explained to us clearly and concisely and I pick the car up three days after testing it would recommend this to use them

Mr Neil Ian Barson
28/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello Neil Ian,

Thank you for taking the time to share your positive experience with Vertu Hyundai Banbury. We're so happy that our team provided professional service, explained everything clearly, and helped you find a new car.

Kind regards, Keith.

28/10/26
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My experience at Vertu Hyundai Banbury

We were very impressed with William the Salesman. Since the purchase of the vehicle several faults have occurred resulting in returning the vehicle on several occasions for the wiper blades which were juddering across the screen, they agreed to order new parts and told that someone would contact us within 5 working days to get them fitted, we did not hear from them and 10 days later we took vehicle back to see why they hadn't been in touch and were told the parts had not been ordered so new parts were obtained off another vehicle and fitted.
Also to date we are having to wait for the passenger front door to be repaired as it will not open from outside or inside the car, which we think is a safety issue. The earliest date for the workshop to book the vehicle in is 3 weeks time 13/11/26 which is unacceptable.

Mr Phillip Gilbert
26/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello Phillip,

Thank you for sharing your experience with Vertu. We regret to learn that our service fell short of your expectations. For the issues you've experienced, please email digitalcustomerexperience@vertumotors.com so we can assist you further and provide a resolution.

Kind regards, Keith.

26/10/26
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My experience at Vertu Hyundai Banbury

My experience at Vertu Hyundai Banbury was positive because Lewis Short was very personable and knowledgable.

Anonymous
26/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello

Thank you for taking the time to share your great experience with us! We're so happy to hear that Lewis was able to provide such a high level of service, and we'll make sure to pass on your appreciation.

Kind regards, Keith.

26/10/26
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My experience at Vertu Hyundai Banbury

I would recommend Vertu Hyundai Banbury to friends and family because the staff were very helpful in particular William. When the first car I asked about had already been sold, they quickly showed me a couple others similar to what I wanted and needed.

Mr Andrew Pallett
26/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello Andrew,

We're glad you had such a great experience at Vertu Hyundai Banbury! We're glad our team, including William, were able to find the right car for you after the first one sold out.

Kind regards, Keith.

26/10/26
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My experience at Vertu Hyundai Banbury

Vertu Hyundai Banbury were great because they were very helpful and knowledgeable

Mrs Sarah Bone
26/10/26
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Reviewed on JudgeService

Vertu Hyundai Banbury's Reply

Hello Sarah,

Thank you so much for sharing your positive experience with us! We're pleased to hear that our team at Vertu Hyundai Banbury was able to provide the help and knowledge you needed. Your satisfaction means a lot to us, and we'll keep working hard to make sure every customer has a great time dealing with us.

Kind regards, Keith.

26/10/26

Contact

0330 096 0513

Location

Hyundai Dealer, Car Dealer, Chauffeur Service, and Used Car Dealer in Banbury, UK

Southam Road,

Banbury,

OX16 2RS, UK

Hours

Open - Closes 6:30pm


Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm